Back to Consumer Pal Start a complaint
Am I a consumer?
Answer three questions. This is a first check, not a legal decision.
Examples
- Bought a phone for yourself: yes.
- Bought 50 phones to sell again: no.
- Bought a tractor to farm your own land: likely yes.
- Paid a hospital or a courier for a service: yes.
You are very likely a consumer.
- You paid for it for your own use.
Free legal aid: call 15100.